MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am just speculating that the item may not have even left PR yet. It has been scanned as being processed through the San Juan PR distribution center but that may not mean it has even been loaded onto an aircraft to the mainland USA. There are significant service disruptions for mail going to/from PR due to Hurricane Maria. I don’t have any more information then to just give you this generic answer and to be patient. If you called the USPS customer service phone #, I’m guessing you’d get a similar answer.
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Rose, I'm not sure exactly what you mean by this question. If you would like to give a gift to a particular letter carrier, I'm sure it'd be appreciated. During this time of year (December holiday season), many people who I deliver mail to will give me a cash gratuity or gift of sweets or wine for example. It is never expected by me to receive a gratuity or gift but I follow up with a thank you card to the customer. If you're not sure when your particular letter carrier is working you may just have to wait until you see them to present them with the gift or leave it in your mailbox and hope they will get it. Please ask a follow up question of me if I haven't explained my answer clearly.
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I don't know the answer to this. Most of the time we deliver all of the mail each day that is in our building unless we get backed up with volume or are short on staffing. This may not be the case in the office that delivers your mail. If there is a merchant that you want to go to with a coupon but it arrived late, you could ask the merchant to honor the offer or the business could contact the post office to inquire why their mailing was delivered late. I'm just speculating, but I would think any 3rd Class Mail (the new official term for this will be USPS Marketing Mail) should be delivered within a few days of it being received at the Post Office. Having answered many questions on jobstr, I can see that service consistency varies greatly from office to office and even among the letter carriers in that office.
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I have heard of this happening before. A customer showed me her Informed Delivery email and the image of an item that should've been delivered that day but wasn't. I said I had no idea why the letter wouldn't be in the mail but asked her to wait until the following day to see if the letter would arrive. The letter did arrive the next day so that issue was resolved. I hope it is the same case with your missing paycheck. I overheard from a supervisor what the problem would be. Apparently the letter is imaged somewhere in the automated mail sortation process before the very last step of being placed in a tray of mail in delivery sequence. This is one possible reason why the letter was not in the mail delivery the day it should have been. It is also possible that the letter is missorted by our automation and/or misdelivered. Hopefully this isn't too common of an occurrence when compared to the quantity of mail delivered each day. I hope this helps and thanks for writing.
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Jessica, it depends who you ask or are dealing with regards to who is emptying the locked box. If I personally knew you or you could show me some ID if I didn't know you, I'd gladly return the letter if I could easily find it. Sometimes there are hundreds of letters in the blue collection boxes and the carrier who is collecting the mail from that box may or may not have the time, patience, or personality to return your letter to you. It may be worthwhile to just send another envelope with a check in it if you can't retrieve the letter you accidentally put into the collection box without the check. I've never been told that I'm not allowed to return a letter once it is placed in a collection box, but, then again, our training and procedural enforcement is quite poor so that's why the lack of uniformity across the USPS. Thank you for writing.
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Sarah, if you live on a rural route I believe that is part of their job but not sure. If you have city delivery (which is the type of delivery I do) there is generally no obligation of the letter carrier to accept the package and money and mail it for you. Most people now with access to the internet and printer can print out their own postage label to be put onto a parcel and then given to a letter carrier (who should take the package) for mailing. The program used to be called Click 'N Ship. It is rare that a customer ever asks me to mail a non-prepaid parcel for them. I would say no almost all of the time because I'd have to then mail the package on my own time and don't want to get into a habit of doing that. The bottom line is that you certainly can ask your letter carrier to mail the package for you but not sure what the response will be. Thank you for your question.
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I don't know what can and can't be delivered to PO Boxes. The mailer decides that and I'm guessing when it comes to immigration or citizenship papers there may need to be a physical address to receive the mail in the US but I truly don't know. I don't know much about mail forwarding companies either. There are businesses called CMRAs which stands for "commercial mail receiving agency" (an example is the The UPS Store) which have private mailboxes for rent. I don't know, however, if that is a sufficient alternate to a PO Box for important documents delivery. The address for a CMRA usually reads, for example, "Name of recipient, street address, PMB xxx, city, state, ZIP". PMB stands for Private Mailbox. I don't know if the department that handles immigration and Green Cards can provide further information.
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